The supply chain slowdown and back-up came about because of a confluence of factors that all came together in a "perfect storm". COVID-19 stopped or slowed much of the manufacturing production in Asia, where a tremendous number of goods are…
Following a “perfect storm” of COVID-19, HGV and labour shortages, as well as ongoing Brexit supply chain disruption in general, retailers and brands are expected to face one of the most chaotic and pressurised peak seasons yet, as the availability…
Throughout the summer season – to the excitement and rush of the pre-Christmas peak - there are a number of retail events that can be anticipated by brands – but this isn’t always the case. Whilst every effort is put…
Black Friday through Cyber Monday, 2020, was the first stress test of the capabilities retailers had put into place to address last year's anticipated crush of online orders and the corresponding avalanche of fulfilment challenges. As omnichannel retail BPO provider…