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COVID-19 and Consumer Demand – How we got here
The eruption of a pandemic in a society accustomed to social media, a surplus of stock and same-day delivery, is uncharted territory. Sales across eCommerce…
What Coronavirus means for eCommerce
As of Wednesday, the 26th of February, the number of Coronavirus cases globally is greater than those in China alone.[1] As the virus continues to…
Three key areas of mindfulness to ensure eCommerce success
2020 continues to be an extremely turbulent and disruptive time for the retail sector, with ongoing economic and political uncertainties placing online brands under increasing…
Four eCommerce challenges from 2019 and what we can learn from them
2019 certainly came with its challenges – from ongoing political turbulence to the evolving demands of today’s customer. But, the outlook for retailers is not…
TACKLING THE IMPACT OF FAST FASHION TO THE SUPPLY CHAIN HEAD-ON
Consumers are increasingly expecting fast, affordable and on-trend, seasonal apparel at the click of a button – putting increased pressure on online retailers to deliver…
Preparing for the Returns Tsunami – Reducing the Impact of Peak After Peak
With more than a quarter (28%) of UK shoppers expecting to spend more online this Christmas season than they did in 2018, peak season is…
THE REGENERATION OF BRICKS AND MORTAR RETAIL
Whilst there continues to be growing level of negativity surrounding the future of our much-loved high street, it is not all doom and gloom. As…
UK Shoppers Fight Back Against Online Retailers Who Fail to Deliver
Today, people who shop online expect a seamless shopping experience from first click to front door. That means not only good deals and seamless websites,…
The impact of inadequate packaging on customer experience
The primary role of packaging is to protect a product throughout the eCommerce supply chain – from distribution to delivery. Packaging that fails to do…
The rise of pop-up distribution operations
The pop-up phenomenon has and continues to remould the retail landscape as we know it – and there’s no sign of this trend slowing down.…
Preparing for a post-Brexit supply chain and logistics strategy
The UK is currently pegged as the third largest market for e-commerce trade in the world. In fact, new figures show that Britain has become…
Beyond the ‘Buy Now’ button: How brands can prepare for social commerce success
In today’s increasingly digital world, consumer expectations are growing. Technological and social advances have transformed the way customers interact with brands, and a rise in…
The New High Street
This August, Debenhams announced its biggest loss in its 240-year history, £491.5 million. The iconic UK department store has since announced plans to close 15%…
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