BLOG – Europe

With over half (56%) of consumers most likely to purchase leisure or non-essential items online in 2022, the migration to online has moved far beyond…

Fulfilment joins the dots between eCommerce retailers and brands to customers, with the aim of getting orders to their destinations quickly, preventing customer dissatisfaction– in…

When analysing fulfilment strategies, including omnichannel operations, the first questions retailers and brands need to ask themselves are: ‘Is my current fulfilment strategy meeting the…

Whether it be the Collins, Merriam-Webster or Oxford Dictionaries, each year a range of publishers issue their “word of the year”, a word or expression…

Much like 2020, last year was also a testing time for retailers and brands. Unlike its predecessor, 2021 had the potential for brands to cement…

Fueled by organic growth and new client implementations, PFS’ 2021 was highlighted by continued elevated order fulfilment volumes and high execution for its clients. Following…

2021 was the year that the “perfect storm”  hit retail – with fuel crises in the autumn, the effects of Brexit continuing to cause cross-border…

The face of retail has undoubtedly taken a turn in the last 18 months. As consumers skipped the checkout lines in lieu of sofa shopping,…

As the festive season heads into its final weeks, it’s important for retailers and brands to reflect on how successful they have been in matching…

The last twelve months presented retailers with challenges more gruelling than we ever thought possible. Even now, the words ‘lockdown,’ ‘supply chain,’ and ‘shortages’ still…

The supply chain slowdown and back-up came about because of a confluence of factors that all came together in a "perfect storm". COVID-19 stopped or…

The only certainty in retail over the last few years has been uncertainty. Whether it’s the associated effects of Brexit or the pandemic, retail has…

Following a “perfect storm” of COVID-19, HGV and labour shortages, as well as ongoing Brexit supply chain disruption in general, retailers and brands are expected…

Omnichannel retail had its moment in 2020, a year that taught retailers the importance of a well-defined inventory strategy. However, even with the lessons learned…

Social commerce has been one of the fastest growing retail trends – especially over the last year. Accelerated by the events of 2020, following a…

The fulfilment process encompasses much more than simply shipping orders to customers. Warehouse management, overseeing inventory capabilities, building positive relationships with reliable carriers, customer service…

You don’t have to be a toddler to love the box as much as what’s in it. The same can be said for businesses looking…

In recent years, unboxing videos have grown from an internet fad to a powerful eCommerce marketing tool. As a staple of YouTube and TikTok, unboxing…

Many retailers currently facing significant hurdles, including labour shortages, major supply chain delays and high consumer demand, may feel underprepared for inevitable spikes in activity…

Throughout the summer season – to the excitement and rush of the pre-Christmas peak - there are a number of retail events that can be…

Black Friday through Cyber Monday, 2020, was the first stress test of the capabilities retailers had put into place to address last year's anticipated crush…

Slow delivery is fatal in eCommerce – at least that’s the received wisdom. However, industry researchers are increasingly finding that consumers are willing to forgo…

Sustainability has been a growing concern for many in recent years, but the toll of the pandemic has accelerated concerns from retailers and consumers alike.…

Today, 2.1 billion consumers around the world are turning to eCommerce to access the latest brands, presenting retailers and brands with the exciting opportunity to…

A study at the conclusion of the peak shopping season 2020 revealed that 54% of retailers plan to outsource some or all of their digital…

With the significant number of online retailers trading across the European Union nowadays, and more springing up as a result of the pandemic in this…

The reopening of the UK high street came as a momentous occasion as consumers flocked to non-essential stores for the first time after months of…

As brands and retailers strive to embrace digital-first retail, a siloed approach to digital and physical shopping is going to make things very difficult for…

In response to the dramatic increase in eCommerce demand beginning in 2020, a wave of new BPOs have popped up, recognising an opportunity to take…

Download our Physical Disconnect report to establish how you can build the bridge between the digital channel and the brick-and-mortar experience, ensuring customer loyalty towards…

The accelerated focus on digital sales beginning in 2020 has forced luxury brands to develop new strategies to meet shifting customer expectations. Explore how luxury…

Consumers, over the past year, have experience significant change across retail verticals. Those attuned to purchasing sportswear in-store, experienced a unique challenge as they adapted…

The demand on eCommerce; a facet of retail already surging pre-pandemic, soared almost overnight when the pandemic hit. Demand is expected to continue after the…

The recent peak season, whilst one of the toughest yet, highlighted some of the key strategies needed to weather the pandemic storm. And now, as…

With the impact of Brexit starting to be felt in eCommerce circles, changes to the traditional fulfilment model need to be made. Realising the benefits…

Sustainability remains high on the priority list for eCommerce for 2021. Brands and retailers need to determine their chosen strategies to remain commercially competitive, inspire…

A look at our peak performance highlights emphasises how a powerful trifecta of business continuity, adaptability and scalability equipped PFS clients to rise to the…

Digital-first retail will take center-stage in 2021. By outsourcing eCommerce operations, brands and retailers can quickly get operations up to speed so they can survive…

The seemingly elusive Brexit deal has been done. So, what’s next? Here are our Top 10 need to know tips for streamlining your eCommerce Brexit…

The PFS Brexit eBook considers the key issues facing the global eCommerce landscape following the door shutting on the Brexit transition period as of 1st…

Since 2010, the retail industry has faced a series of rapidly evolving and technology-driven changes. A decade ago marked the beginning of the digital revolution…

As the clock ticks down on one of the most unique peak seasons, and the door shuts on the Brexit transition period, are UK retailers…

As we prepare to close out 2020, PFSweb, Inc. CEO Mike Willoughby discusses how this dramatic year has transformed retail and how embracing a digital…

For eCommerce retailers, Brexit preparations may have been put on the back burner following the arrival of a global pandemic. But as the clock ticks…

For many retailers, Brexit plans were derailed at the onset of COVID-19. Now, with just one month to go before the deadline, brands and retailers…

From the continued impact of the pandemic to ongoing Brexit fall-out, 2020 has been a year unlike any other for retail. The second lockdown has…

A recent retailer survey on Brexit preparedness reveals only half of UK retailers believe they are prepared for Brexit. How can your business make sure…

As carriers warn about capacity concerns and supply chain disruption continues, PFS looks at how brands and retailers can prepare for last-minute shoppers in 2020.…

The upcoming peak season will be unlike any before, and brands must adapt accordingly. These unusual circumstances need to be met with creative solutions to…

Whilst the high street continues to suffer from a reduced footfall, due to current pandemic restrictions, eCommerce has continued to flourish over the last several…

For many years, there’s been a clear distinction between generational shopping habits – which has provided brands with a powerful lens to help engage and…

Since the pandemic began some months ago now, a lot has changed for society. One of the more positive outcomes has been the increased awareness…

The digital space has been making significant waves in the beauty industry for some time now, social media being the primary instigator. But nothing could…

Many brands and retailers are implementing multi-node fulfilment operations in preparation of Brexit, creating opportunities to expand eCommerce operations across Europe. However, the extensive VAT…