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25+ years of experience supporting a range of industry verticals.

INDUSTRY VERTICALS

PFS works with each brand to determine the solution that best meets customer expectations and encourages brand loyalty. Our solution flexibility means we can support nearly any business requirement.

With so many years in the business, our team offers a deep pool of resources with experience across a variety of industry verticals. During implementation, we assign each client a Business Management team comprising of solution professionals with direct experience in your industry.

Across verticals, one thing is consistent: the eCommerce market is constantly evolving. Our Business Managers lean on their industry experience to provide proactive support that helps you navigate market shifts and keep your operations ahead of industry trends.

We offer extensive experience supporting successful eCommerce operations for the following verticals.

Health & Beauty

With services like kitting, engraving, branded gift wrap and high-end pack out, PFS offers everything beauty brands need to create an unforgettable customer experience. And with facility features like climate control, lot management, ORM-D support and peak planning, we keep your operations running smoothly – all year long.

Apparel

From garment-on-hanger storage to personalised embroidery, we know apparel inside and out. We support a variety of customised storage, cleaning, refurbishment, gifting and pack out options for all apparel and footwear types. And our fulfilment processes ramp up when you need them to – all while keeping the focus on your brand.

Consumer Packaged Goods (CPG)

Our eCommerce experience includes a strong portfolio of major CPG brands across B2C and B2B operations. We offer solutions that are customised to each brand’s needs, whether that’s multibrand operations, subscription programs, unique testing or loyalty programs, B2B customer care, personalisation services, etc. The B2C realm is new territory for many CPG companies with unique challenges. PFS offers a proven track record of successfully guiding CPG brands through the transition to profitable B2C operations.

High-Risk Products

PFS equips brands selling high-risk products online, such as nutraceuticals or HAZMAT beauty products, with a reliable eCommerce solution. From setting up a compliant website, to establishing dependable payment processing and fraud screening to timely fulfilment, our cost effective high-risk products solution ensures the business continuity required to deliver on modern consumer expectations, no matter what you’re selling.

Office Supplies and Technology

PFS began as an office supplies distributor and continues to support B2B operations for office product suppliers on an international scale. Or product experience spans printers, barcode scanners, ink cartridges and more. Thanks to our customisable systems and flexible warehouse space, PFS supports large volume product orders for these B2B operations as seamlessly as we do for B2C client operations.

Government

Our solution supports some of the most intense regulatory requirements in support of government agencies. We have adopted the NIST 800-53 Framework throughout our organisation and we actively work to meet additional certification and compliance requirements as needed. Our solution has passed inspection by the US Mint Police Department and follows the US Computer Emergency Readiness Team (CERT) security practices. We know what it takes to ensure the security of government operations.

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